Bug #350

CNAM shows up as (N/A) when using Trunk provided lookup source

Added by lgaetz over 1 year ago. Updated over 1 year ago.

Status:Closed Start:09/01/2010
Priority:Normal Due date:10/11/2010
Assigned to:lgaetz % Done:

100%

Category:-
Target version:Caller ID Superfecta v 2.2.4 Maintenance Release

Description

On first installing CID superfecta and setting up the trunk provided lookup source, I noticed lots of calls showing up with a CNAM of "(N/A)" (without quotes). The trunk provided CNAM is parsed from the output of "core show channel [channel]" which gives an output like this:

-- General --
Name: Zap/4-1
Type: Zap
UniqueID: 1283452929.4253
Caller ID: sanitized
Caller ID Name: (N/A)
DNID Digits: (N/A)
State: Up (6)
Rings: 0
snip

If the CNAM is not available asterisk shows "(N/A)" which is faithfully copied by the trunk provided lookup source and passed as CNAM to superfecta.

Temperary solution:
Add "(N/A)" (without quotes) to the list of ignore keywords for the trunk provided options.

Permanent Solution:
Add "(N/A)" (without quotes) to the code such that the trunk provided source knows to look for them without being specified in the ignore keywords list.

History

Updated by lgaetz over 1 year ago

  • Tracker changed from Support to Bug
  • Subject changed from CNAM shows up at (N/A) when using Trunk provided lookup source to CNAM shows up as (N/A) when using Trunk provided lookup source

Updated by lgaetz over 1 year ago

I committed a change to the trunk provided code for another issue, and while I was at it I added "(N/A)" to the list of default ignore words. This is not a perfect solution because the end user can always delete it.

Updated by tshif over 1 year ago

  • Status changed from New to QA Testing
  • Assigned to set to tshif
  • % Done changed from 0 to 20

Updated by tshif over 1 year ago

  • Target version set to Caller ID Superfecta v 2.2.4 Maintenance Release

Updated by tshif over 1 year ago

  • Due date set to 10/11/2010
  • Assigned to changed from tshif to lgaetz
  • % Done changed from 20 to 40

lgaetz - as you detected, I did get a little confused about the two updates ofr different reasons. I have restored the version with the first update to the live update repo. I have tested this version as well with good results.

DO you feel its ready to release this version into live update?

Updated by lgaetz over 1 year ago

Yes I started 3 issues related to the Trunk Provided lookup source, #349, #350 and #322. This issue was trivial, I just added to the default list of ignore words, you can release this any time.

Updated by tshif over 1 year ago

  • Status changed from QA Testing to Closed
  • % Done changed from 40 to 100

Accepted into live update as of now.

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